Privacy Policy

Introduction

At Total Body Reset Limited ("we," "us," or "our"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (www.totalbodyreset.co.uk) and services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and postal address.
• Payment Information: Credit/debit card details or other payment-related information.
• Account Information: Login credentials, preferences, and any information provided during registration.
• Health and Wellness Data: Information related to your health, fitness goals, and preferences, as shared voluntarily.
• Website Usage Data: IP address, browser type, operating system, and browsing behaviour via cookies or similar technologies.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide our services, including personalising your fitness and nutrition programmes.
• To process payments and manage your account.
• To communicate with you regarding updates, promotions, or customer support.
• To improve our website and services based on user feedback.
• To comply with legal obligations or resolve disputes.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

• Service Providers: With third-party vendors (e.g., payment processors) to facilitate our services.
• Legal Requirements: When required to comply with applicable laws or regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can manage or disable cookies through your browser settings.

5. Data Security

We implement robust security measures to protect your personal information from unauthorised access, alteration, or destruction. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we strive to use industry-standard measures to safeguard your data.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Data Portability: Request the transfer of your data to another service provider.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@totalbodyreset.co.uk.

7. Data Retention

We retain your personal data for as long as necessary to provide our services or comply with legal obligations. When data is no longer required, we securely delete or anonymise it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. Continued use of our website signifies your acceptance of these updates.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us at:

• Email: info@totalbodyreset.co.uk